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Free shipping on orders over ₹499

GMP certified manufacturing

Made in India · Ayush licensed

Order on WhatsApp — replies in minutes

Talk to a person

WhatsApp is the fastest route — most messages get an answer inside ten minutes during business hours. The form below reaches the same team.

Mon–Sat · 9:30–18:30

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We read every one

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WhatsApp · fastest +91 95406 48484
Typically replies in minutes
Call us +91 95406 48484
Mon–Sat, 9:30 am – 6:30 pm
Email care@herbxmedica.com
One working day
Registered office HerbXMedica Wellness Pvt. Ltd.
Unit 12, Herbal Park Road
Haridwar, Uttarakhand 249401
Business hours Monday – Friday9:30 – 18:30 Saturday10:00 – 16:00 SundayClosed

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Help centre

The questions we get most

Shipping & delivery

Orders confirmed before 2 pm are dispatched the same working day. Metro cities usually receive in 2–3 days, the rest of India in 4–6. Shipping is free above ₹499; below that it is a flat ₹49. You will get a tracking link on WhatsApp as soon as the parcel is picked up.

Returns & replacement

Unopened products can be returned within 7 days of delivery for a full refund. If a seal is broken in transit, a batch looks wrong, or the wrong item arrives, send us a photo on WhatsApp and we will replace it — you do not need to ship anything back.

Track your order

Reply to the WhatsApp thread you ordered on and we will send the live status. If you ordered by phone, message us the number you ordered from and we will find it.

Bulk & distributor enquiry

We supply clinics, pharmacies and distributors across India. Minimum order is ₹25,000 at distributor pricing, with exclusivity available by district. Message us with your city and the categories you want to carry.

Product and dosage questions

Dosage, interactions with prescribed medicine, and suitability during pregnancy are all covered on each product page under “How to use” and “FAQ”. For anything not answered there, ask us directly — we would rather you check than guess.

Privacy policy

We collect only what we need to fulfil your order: name, delivery address, phone number and what you bought. We do not sell or share it, and we do not run advertising trackers on this site. Ask us to delete your data at any time and we will.

Terms of use

Prices include GST and may change without notice. Product images are illustrative. Orders are confirmed only once we reply on WhatsApp with a total — an outgoing message alone is not a contract.

Disclaimer

Our products support general wellness within the Ayurvedic tradition. They are not intended to diagnose, treat, cure or prevent any disease, and are not a substitute for medical advice. Consult a qualified physician before starting anything new, particularly if you are pregnant, breastfeeding, or taking prescribed medication.

Stock our range

Distributor and clinic enquiries

District exclusivity, printed literature and a starter set of testers. Tell us your city and we will send the price list.